Privacy Policy and Terms of Service

1. Acceptance of Terms

By accessing, downloading, installing, or using the School Courier platform ("Platform"), you agree to be bound by these Terms of Service and Privacy Policy. If you do not agree to these terms, you must not use the Platform. These terms constitute a legally binding agreement between you and Cambridge Business Solutions, Inc.

You represent and warrant that:

• You are at least 18 years old or have the consent of a parent, guardian, or authorized school official;
• You have the legal capacity to enter into this agreement; and
• Your use of the Platform will not violate any applicable law or regulation.

As part of providing services to K–12 schools and school districts, the Platform may collect student demographic and other information submitted through school-authorized mobile forms. This data is collected on behalf of and at the direction of the respective school or school district, pursuant to their consent and under applicable data protection laws. Cambridge Business Solutions, Inc. acts as a service provider or school official under FERPA and similar privacy laws, and does not collect or use student data for any purpose other than to deliver the contracted services.

2. Information We Collect

We collect information that identifies you, including your name, contact information, and role within your school or school district. This information may be submitted directly by you or provided by your school, district, or athletic organization.

We collect this information solely for purposes of providing services to your school or district. This includes group notifications, administrative communications, attendance tracking, and related educational communications.

Automatically Collected Information: We may automatically collect certain information about your device and usage, including IP address, device type, operating system, app version, usage patterns, and crash reports to improve our services and troubleshoot issues.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze usage patterns, and maintain security. You can manage cookie preferences through your browser settings.

3. Use and Sharing of Information

We do not sell your personal information.

Your information is securely stored on systems managed by us or under our direct supervision. Information collected is accessible to authorized school staff, administrators, and designated representatives of Cambridge Business Solutions, Inc. only as necessary to operate and support the Platform.

Disclosure Requirements: We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.

4. Email, SMS and Voice-to-Text Communications

Opt-In Consent: By signing up for the School Courier platform through our app or web form, you consent to receive important school notifications via SMS, email, and voice-to-text. Standard messaging rates may apply. You can unsubscribe from any communication method anytime.

We are fully compliant with all applicable state and federal laws, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act, in our use of email, SMS and voice-to-text communication. These communication methods are used solely for transactional purposes, such as account verification, password reset notifications, group or event updates, and other essential service-related messages.

Standard messaging and data rates may apply, depending on your mobile carrier. By providing your contact information during signup, you consent to receive such transactional messages, and you may opt out of non-essential communications at any time by following the provided instructions, replying STOP to text messages, or contacting our support team.

5. Data Security and Retention

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Access to data is limited to authorized personnel and school administrators who require access to perform their duties.

Data Retention: We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Upon termination of service, data may be retained for backup and legal compliance purposes for a reasonable period.

Security Disclaimer: While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. User Responsibilities and Prohibited Uses

You agree to use the Platform only for lawful purposes. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You must not:

• Attempt to gain unauthorized access to the Platform or its data
• Use the Platform for commercial advertising or solicitation unrelated to your school or program
• Share sensitive student data outside of authorized school or program use
• Upload or transmit viruses, malware, or other harmful code
• Engage in any activity that could damage, disable, or impair the Platform
• Violate any applicable laws, regulations, or third-party rights
• Harass, abuse, or harm other users
• Use automated systems to access the Platform without permission

7. Compliance with Laws

We comply with all relevant state and federal privacy and communication laws, including FERPA, COPPA (as applicable), TCPA, and CAN-SPAM. Schools and districts are responsible for ensuring their use of the Platform is in compliance with applicable educational and privacy laws.

8. Third-Party Services and Links

Some services may be hosted or supported using third-party infrastructure under contract with Cambridge Business Solutions, Inc. These vendors are subject to confidentiality and security obligations consistent with this Policy.

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties.

9. Children's Privacy

We do not knowingly collect personal information from children under 13 without appropriate consent from a parent, guardian, or school authority, in compliance with the Children's Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA).

10. Intellectual Property Rights

Content Ownership/Permission: You represent and warrant that you own or have the necessary rights and permissions to use and authorize the use of any content you submit to the Platform.

License Grant: By submitting content to the Platform, you grant Cambridge Business Solutions, Inc. a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content for the purpose of providing the Platform services.

Perpetual Rights: This license shall survive termination of your use of the Platform to the extent necessary to fulfill our obligations to schools and districts.

No Compensation: You acknowledge that you will not receive any compensation for the use of your content.

Compliance: You agree that your content will not violate any third-party rights or applicable laws.

11. Disclaimers and Limitation of Liability

12. Indemnification

You agree to indemnify, defend, and hold harmless Cambridge Business Solutions, Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the Platform, violation of these terms, or infringement of any third-party rights.

13. Service Availability and Modifications

We strive to maintain continuous service availability but do not guarantee uninterrupted access. We may temporarily suspend service for maintenance, updates, or due to circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time with reasonable notice to users and schools.

14. Governing Law and Dispute Resolution

Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to conflict of law principles.

Mandatory Arbitration: Any dispute arising out of or relating to this Agreement shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

Jurisdiction: The courts of Jefferson County, Kentucky shall have exclusive jurisdiction over any matters not subject to arbitration.

15. Termination

We reserve the right to suspend or terminate access to the Platform at any time, with or without cause, especially for violations of this Agreement or misuse of services. Upon termination, your right to use the Platform ceases immediately.

16. Severability and Entire Agreement

If any provision of this Agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect. This Agreement constitutes the entire agreement between you and Cambridge Business Solutions, Inc.

17. Your Rights and Choices

You have the right to access, update, or request deletion of your personal information. You may also opt out of certain communications at any time.

California Residents: California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion of personal information.

18. International Users

If you are accessing the Platform from outside the United States, you acknowledge that your information may be transferred to and processed in the United States, which may have different data protection laws than your jurisdiction.

19. Changes to this Policy

We may update this Policy and Agreement from time to time. When we do, we will revise the 'Effective Date' at the top and provide notice through the Platform or other reasonable means. Material changes will be announced with at least 30 days' notice. Continued use of the Platform after such changes constitutes acceptance.

20. Contact Information

For questions about this Privacy Policy or Terms of Service, to request removal of your information, or to exercise your privacy rights, please contact: