Skip to main content
School Courier home School Courier
Request a demo

Security & privacy

Safe & compliant by design

Schools carry a duty of care that consumer platforms were never built for. School Courier is private to your community, controlled by your staff, and accountable by default, so you can say yes to modern communication without saying maybe to risk.

Request a security walkthrough Read the privacy policy
Two school technology staff review something together on a laptop

Built for trust & control

Six foundations your board, your technology director and your most cautious parent can each check for themselves.

Private user access
Your school chooses the front door: public groups for community-wide reach, private groups gated by passcode or leader approval, or a fully code-gated app where nothing is visible without your school’s code. Nothing ever lives on the public web, and there are no public profiles.
Role-based permissions
Account types govern the platform: staff and leaders publish, contributors submit for a leader’s approval, students and parents can never message one another, and administrators hold oversight across the community. Group owners set what each role may post, comment on, and manage, group by group.
Administrative controls
Your administrators control membership, groups, roles and content, and can review communications when needed. It’s your community, run by your rules.
Records & retention
Messages and posts are retained for administrator review, supporting your records and compliance obligations. It is an audit trail personal texting can never offer.
No engagement traps
Consumer social apps make money by holding attention: feeds engineered to be addictive, algorithms tuned to maximize scrolling and ad views, with real costs to the well-being of students and adults alike. School Courier sells no ads, so nothing here is designed to hook you. Open the app, catch up on your school, and get on with your day.
No tracking-for-profit
No ads, no outside content, no selling personal information. Your community’s data exists to run your school’s app, and that’s it.

When a question comes up, you have the answer

A parent raises a concern. A principal needs context. A records request arrives. On consumer apps and personal phones, the school has nothing. On School Courier, every message and post is retained for administrator review, and communication between students and parents simply doesn’t exist to go wrong.

  • Every message tracked & reviewable by administrators
  • Posts and messages retained to support records & compliance obligations
  • District admins can see and join every group
  • Account-type access control: students & parents never message one another
  • Approval queue: contributor posts and family comments are reviewed before anyone sees them
  • Report & block tools, with a zero-tolerance moderation policy and action on objectionable content within 24 hours
A message thread in the app under a banner noting that all communication is securely sent and can be reviewed by school administrators

Nothing reaches your community without a staff sign-off

Staff and leaders publish instantly. Parents and students you invite to help post through a leader’s approval, and family comments wait for the same review.

Pending content is visible only to its author and the people who can approve it. An edit to an approved post goes back into the queue.

Four roles in every group
Role Posts Comments
Owner One per group Instantly Instantly
Leader Teachers, coaches, advisors Instantly Instantly
Contributor Classroom parents, team parents, students After approval After approval
Member Families and followers No After approval

Owners can change any of this group by group, or apply a preset: Trusted, Moderated, or Read & react. Leaders get Approve and Deny in the app, a Pending approvals list, and a reminder if something is left waiting.

Student privacy. Parent privacy. School ownership.

For students

No public profiles, no strangers, no DMs with peers or unknown adults. Students see their school’s world (announcements, teams, schedules) inside a community every member of which their school admitted.

For parents

No ads, no engagement algorithm, no tracking-for-profit, and no personal information sold. The privacy policy says so in plain words. Parents get school news without trading their attention or their data for it.

For the school

The community, the content and the record belong to your school, not to a public network’s terms of service. Your administrators decide who joins, who posts, and what stays.

Aligned with the rules schools live by

Compliance descriptions summarize how the platform is designed and operated; they are not legal advice. Your counsel can review our privacy policy, terms, and data practices in full.

FERPA
School Courier operates as a service provider to your school, handling student information under your direction and for your educational purposes — supporting the obligations FERPA places on your records and disclosures. Details are set out in our privacy policy and service terms.
COPPA
Children use School Courier under their school’s supervision and their school’s control of membership. We do not sell personal information, serve ads, or profile students — the practices COPPA exists to protect against.
Messaging regulations (TCPA / CAN-SPAM)
Text and email delivery follow consent and opt-out practices consistent with TCPA and CAN-SPAM, as described in our privacy policy.
Vendor security reviews
Bring us your district’s security questionnaire or data-privacy agreement — we answer them as part of every district evaluation. Email privacy@schoolcourier.com to start.

Accessible to every family

The apps support Dynamic Type and VoiceOver on iOS and TalkBack on Android, offer light and dark mode, and translate posts into 10 languages, because a communication platform only counts if everyone can use it.

“Welcome” written in each of the 10 supported languages: Spanish, Arabic, Chinese (Simplified), Chinese (Traditional), French, Haitian Creole, Korean, Portuguese, Russian, and Vietnamese

More of the platform